Stay informed with timely updates on the COVID-19 (Coronavirus) outbreak and learn how you can protect what matters most securely from home.

To best protect our clients and employees, our offices are temporarily closed to the public. As we monitor and learn about Coronavirus (COVID-19) in our communities, our goal remains to provide the most up to date information, quality service and be transparent about what we're doing as an agency.

In person appointments can be made by calling our offices. Masks or face coverings are mandatory while visiting with us. If you do not have a face covering, we can gladly provide you one. 

We are pleased to continue to provide you with the great level of care you expect during this unpredictable time. Account Managers and Agents can still be reached by your standard methods of communication via direct dial and email. We encourage you to manage your policies by using our 24/7 mobile app and portal, FirstNow. 

Supporting You

As a locally-driven independent agency, supporting our clients and communities is our first priority. If you or your business are experiencing financial hardship due to the Coronavirus (COVID-19) outbreak, please talk with your servicing Account Manager or Agent or call us directly at 800-875-5631.


Online Payment

First Insurance Group and our carrier partners are working to provide billing support to those customers who have been financially impacted by the actions taken to reduce the spread of COVID-19.  Should you need support please contact your account manager and utilize the online payment portals available below. 


Property & Casualty

Auto Owners Insurance

Central Insurance Companies

Cincinnati Insurance Companies

Liberty Mutual Insurance

Motorist Insurance Group  |  Encova Insurance


Safeco Insurance




Employee Benefits 

Anthem Blue Cross & Blue Shield


Medical Mutual

Mutual of Omaha 



United Healthcare


Additional Covid-19 Resources

Centers for Disease Control and Prevention (CDC) 

World Health Organization (WHO) 

John Hopkins Coronavirus Dashboard

Ohio Department of Health

Michigan Department of Health

Indiana Department of Health

Pennsylvania Department of Health

West Virginia Department of Health