Our Differentiators

When thinking of insurance, do the phrases “quality, local, or customer service” come to mind? They do to us too. And while important, they’re the set standard in the insurance world. We think your journey deserves to go one-step further through personalization.
Our mission is to get to know and understand your needs, wants and long-term goals. That involves helping you develop, implement and monitor a strategy that’s designed to address your unique situation.

We take pride in differentiating ourselves from the other independent agencies out there. There’s more to being local and customer service after all. First, we develop a long-term trusted relationship with you. Then, we provide a catered product based on your unique needs, industry and goals.

Having the expertise for a variety of industries is just the start. Take a look at some of what makes First Insurance Group unique to you.

Think insurance is a necessary evil? We get it. Personal relationships are extremely important in our world and this is where we’re on your side. By working directly with your carrier of choice, we work to ensure your claim is handled in a quick, accurate and fair manner.

Your time is valuable. As is efficiency. Our Online portal and mobile app, FirstNow, allows you to access your policy on your time, 24/7. Review your policy, download Auto ID cards or file claims at any time through our resource center and 24 hours claim service. Whenever. Wherever. 

Remember when the Internet and digital technology took rapid leaps in the 90s and the biggest concern was finding adorable cat videos? A lot has changed since then and so has cyber privacy, protection and security measures. Let’s talk best practices and strategy to ensure you’re livelihood stays secure, among sharing a cute cat video or two along the way.

Have we mentioned insurance can be overwhelming? Let us simplify the fine print. Continued education through digital webinars and in person meetings allow you to stay in the know with a constantly evolving industry.

Developing and monitoring methods to prevent loss is just as important as purchasing insurance. The goal here is to discover opportunities to reduce your risk profile and minimize your total cost of insurance.

Do you have the latest updates on Covid-19 protocol, legislative updates or COBRA Compliance? With legislative regulations constantly changing, keeping up with those changes can be a full-time job. Let’s see what tools and resources work best to save you both time and trouble.

Having difficulty hiring and retaining talent? How about adhering to employee training, coaching or program and handbook creation? Let us wear the HR hat so you can focus on successfully navigating your business.

The risks and strategy for Manufacturing, Agriculture/Farms, Trucking/Transportation, Group Benefits, etc. are all vastly different. And your policy should reflect that. Through deep conversations with clients like you, we’ve uncovered industry trends, insights and opportunities specific to your world. This is where we get into the weeds.